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Feel free to use my personal data: an experiment on disclosure behavior when shopping online

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dc.contributor.authorGómez Barroso, José Luis
dc.date.accessioned2024-05-20T11:22:46Z
dc.date.available2024-05-20T11:22:46Z
dc.date.issued2021
dc.description.abstractPurpose: The goal of the article is twofold: to determine the effectiveness of monetary incentives for disclosing personal information, and to confirm the existence of a bite the bullet effect whereby people more easily accept providing personal data if they become aware of the requirement when the purchasing decision is almost taken. Design/methodology/approach: An experiment in which participants made a real purchase on the AliExpress marketplace was carried out. They were asked to login either via the Facebook button or by creating a username and password. A different reimbursement of the price paid for their purchase was offered in each case. This information was presented either at the beginning of the purchasing process or just before completing the purchase order. Findings: The monetary incentive proved to work well. The bite the bullet effect could not be assessed because many participants willingly gave their data to the company even if they had decided not to buy anything. Social implications: While people continue to publicly declare that they have privacy concerns, their behavior could not be further removed from such concerns. Practical implications: From a managerial perspective, this is good news. This is a calamity from a policy perspective. More experiments carried out in real settings are needed as a first step for reconsidering public action. Originality/value: Experiment in a completely real setting, in which participants made a purchase using their own credit card.en
dc.description.versionversión publicada
dc.identifier.doihttps://doi.org/10.1108/OIR-03-2020-0082
dc.identifier.issn1468-4527
dc.identifier.urihttps://hdl.handle.net/20.500.14468/11842
dc.journal.issue3
dc.journal.titleOnline Information Review
dc.journal.volume45
dc.language.isoen
dc.publisherEmerald
dc.relation.centerFacultad de Ciencias Económicas y Empresariales
dc.relation.departmentEconomía Aplicada e Historia Económica
dc.rightsAtribución 4.0 Internacional
dc.rights.urihttp://creativecommons.org/licenses/by/4.0
dc.subject.keywordsprivacy
dc.subject.keywordspersonal data
dc.subject.keywordsdisclosure behavior
dc.subject.keywordsexperiment
dc.subject.keywordsheuristics
dc.subject.keywordse-commerce
dc.titleFeel free to use my personal data: an experiment on disclosure behavior when shopping onlinees
dc.typeartículoes
dc.typejournal articleen
dspace.entity.typePublication
relation.isAuthorOfPublication3b0c0e50-3727-478b-8ce8-194421ae73d7
relation.isAuthorOfPublication.latestForDiscovery3b0c0e50-3727-478b-8ce8-194421ae73d7
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