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Workforce Distribution in Dynamic Multi-Agent Systems

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dc.contributor.authorMillán Ruiz, David
dc.date.accessioned2024-05-20T12:23:42Z
dc.date.available2024-05-20T12:23:42Z
dc.date.issued2010-07
dc.description.abstractThis work describes a novel approach to workforce distribution in dynamic multi-agent systems based on backboard architectures. These environments entail quick adaptations to a changing environment that only fast greedy heuristics can handle. These greedy heuristics consist of a continuous re-planning, considering the current state of the system. As these decisions are greedily taken, the workforce distribution may be poor for middle and/or long term planning due to incessant wrong movements. The use of parallel memetic algorithms, which are more complex than classical, ad-hoc heuristics, can guide us towards more accurate solutions. In order to apply parallel memetic algorithms to such a dynamic environment, we propose a reformulation of the traditional problem, which combines predictions of future situations with a precise search mechanism, by enlarging or diminishing the timeframe considered. The size of the time-frame depends upon the dynamism of the system (smaller when there is high dynamism and larger when there is low dynamism). This work demonstrates how nearly optimal solutions each v seconds (size of the time-frame) outperforms continuous bad distributions when the right size of the time-frame is determined, and predictions and optimisations are properly carried out. Specifically, we propose a neural network for predicting future system variables and a parallel memetic algorithm to perform the assignment of incoming tasks to the right agents, which outperforms other conventional approaches. Additionally, we propose a modification of the resilient back-propagation algorithm and evolutionary operators based on meta-heuristics. To conclude, we test out our method on a real-world production environment from Telefónica which is a large multinational telephone operator.en
dc.description.versionversión final
dc.identifier.urihttps://hdl.handle.net/20.500.14468/14127
dc.language.isoen
dc.publisherUniversidad Nacional de Educación a Distancia (España). Escuela Técnica Superior de Ingeniería Informática. Departamento de Inteligencia Artificial.
dc.relation.centerE.T.S. de Ingeniería Informática
dc.relation.departmentInteligencia Artificial
dc.rightsAtribución-NoComercial-SinDerivadas 4.0 Internacional
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0
dc.titleWorkforce Distribution in Dynamic Multi-Agent Systemses
dc.typetesis de maestríaes
dc.typemaster thesisen
dspace.entity.typePublication
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