Publicación:
Different approaches to Spanish e-government: from use to impact

dc.contributor.authorGijón Tascón, María Covadonga
dc.contributor.authorFernández Bonilla, Fernando
dc.contributor.authorRuiz Rua, Aurora
dc.date.accessioned2025-02-27T18:38:07Z
dc.date.available2025-02-27T18:38:07Z
dc.date.issued2025-02-12
dc.descriptionThe registered version of this article, first published in Telecommunications Policy, is available online at the publisher's website: Elsevier, https://doi.org/10.1016/j.telpol.2025.102918
dc.descriptionLa versión registrada de este artículo, publicado por primera vez en Telecommunications Policy, está disponible en línea en el sitio web del editor: Elsevier, https://doi.org/10.1016/j.telpol.2025.102918
dc.description.abstractThis paper examines the factors that determine the use of e-government services in Spain. It identifies key determinants, including e-services usage synergies, e-trust, e-skills and socio-demographic determinants of e-government use as an outcome of a logit model with national data from 2023. The main results highlight the key role of ICT skills, confidence in technology and the quality of Internet connectivity, revealing significant disparities between socio-economic groups. Meanwhile, it explores the second and third levels of the digital divide, with a special focus on the information and ICT domain and its effective application, analysing the penetration and main uses of e-government in Spain. Policy recommendations call for the enhancement of digital literacy, the fostering of trust in e-government and the improvement of Internet access for vulnerable populations to promote inclusive digital governance.en
dc.description.versionversión original
dc.identifier.citationGijón, C., Fernández-Bonilla, F., & Ruíz-Rúa, A. (2025). Different approaches to Spanish e-government: From use to impact. Telecommunications Policy. https://doi.org/10.1016/J.TELPOL.2025.102918
dc.identifier.doihttps://doi.org/10.1016/j.telpol.2025.102918
dc.identifier.issn1879-3258
dc.identifier.urihttps://hdl.handle.net/20.500.14468/25997
dc.journal.titleTelecommunications Policy
dc.language.isoen
dc.publisherElsevier
dc.relation.centerFacultades y escuelas::Facultad de Derecho
dc.relation.departmentEconomía Aplicada y Gestión Pública
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/deed.es
dc.subject53 Ciencias Económicas
dc.subject56 Ciencias Jurídicas y Derecho
dc.subject.keywordse-governmenten
dc.subject.keywordslogit modelen
dc.subject.keywordsInterneten
dc.subject.keywordsdigital divideen
dc.subject.keywordse-trusten
dc.titleDifferent approaches to Spanish e-government: from use to impacten
dc.typeactas de congresoes
dc.typeconference proceedingsen
dspace.entity.typePublication
relation.isAuthorOfPublicationda4e20c7-d5df-419b-9e64-a32e98766ed0
relation.isAuthorOfPublication5c80a28a-3888-4978-a5b1-961d9cd758bd
relation.isAuthorOfPublication50e1075a-491d-481c-89ab-3e88c8be4396
relation.isAuthorOfPublication.latestForDiscoveryda4e20c7-d5df-419b-9e64-a32e98766ed0
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