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Chatbot to improve learning punctuation in Spanish and to enhance open and flexible learning environments

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dc.contributor.authorVázquez Cano, Esteban
dc.contributor.authorMengual Andrés, Santiago
dc.contributor.authorLópez Meneses, Eloy
dc.date.accessioned2025-09-02T10:56:46Z
dc.date.available2025-09-02T10:56:46Z
dc.date.issued2021-06-28
dc.descriptionThe registered version of this article, first published in “International Journal of Educational Technology in Higher Education, 18, 2021", is available online at the publisher's website: SpringerOpen, https://doi.org/10.1186/s41239-021-00269-8 La versión registrada de este artículo, publicado por primera vez en “International Journal of Educational Technology in Higher Education, 18, 2021", está disponible en línea en el sitio web del editor: SpringerOpen, https://doi.org/10.1186/s41239-021-00269-8
dc.descriptionProyecto I+D+I titulado: “Gamificación y aprendizaje ubicuo en Educación Primaria. Elaboración de un mapa de competencias y recursos docentes, discentes y parentales (GAUBI)” (RTI2018-099764-B-100) (MICINN /FEDER), financiado por el Fondo Europeo de Desarrollo Regional (FEDER) y Ministerio de Ciencia, Innovación y Universidades de España
dc.description.abstractThe objective of this article is to analyze the didactic functionality of a chatbot to improve the results of the students of the National University of Distance Education (UNED / Spain) in accessing the university in the subject of Spanish Language. For this, a quasi-experimental experiment was designed, and a quantitative methodology was used through pretest and posttest in a control and experimental group in which the effectiveness of two teaching models was compared, one more traditional based on exercises written on paper and another based on interaction with a chatbot. Subsequently, the perception of the experimental group in an academic forum about the educational use of the chatbot was analyzed through text mining with tests of Latent Dirichlet Allocation (LDA), pairwise distance matrix and bigrams. The quantitative results showed that the students in the experimental group substantially improved the results compared to the students with a more traditional methodology (experimental group / mean: 32.1346 / control group / mean: 28.4706). Punctuation correctness has been improved mainly in the usage of comma, colon and periods in different syntactic patterns. Furthermore, the perception of the students in the experimental group showed that they positively value chatbots in their teaching–learning process in three dimensions: greater “support” and companionship in the learning process, as they perceive greater interactivity due to their conversational nature; greater “feedback” and interaction compared to the more traditional methodology and, lastly, they especially value the ease of use and the possibility of interacting and learning anywhere and anytime.en
dc.description.versionversión final
dc.identifier.citationVázquez Cano, E., Mengual Andrés, S., & López Meneses, E. (2021). Chatbot to improve learning punctuation in Spanish and to enhance open and flexible learning environments. International Journal of Educational Technology in Higher Education, 18, 33. https://doi.org/10.1186/s41239-021-00269-8
dc.identifier.doihttps://doi.org/10.1186/s41239-021-00269-8
dc.identifier.issn2365-9440
dc.identifier.urihttps://hdl.handle.net/20.500.14468/29962
dc.journal.issue33
dc.journal.titleInternational Journal of Educational Technology in Higher Education
dc.journal.volume18
dc.language.isoen
dc.publisherSpringerOpen
dc.relation.centerFacultad de Educación
dc.relation.departmentDidáctica, Organización Escolar y Didácticas Especiales
dc.relation.projectidinfo:eu-repo/grantAgreement/AEI/ Plan Estatal de Investigación Científica y Técnica y de Innovación 2017-2020/RTI2018-099764-B-100/ES/ RTI2018-099764-B-100/GAMIFICACION Y APRENDIZAJE UBICUO EN EDUCACION PRIMARIA. ELABORACION DE UN MAPA DE COMPETENCIAS Y RECURSOS DOCENTES, DISCENTES Y PARENTALES
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/deed.es
dc.subject58 Pedagogía
dc.subject.keywordschatboten
dc.subject.keywordseducationen
dc.subject.keywordsartificial intelligenceen
dc.subject.keywordsmobile learningen
dc.subject.keywordscommunicationen
dc.subject.keywordsvirtual learning environmentsen
dc.titleChatbot to improve learning punctuation in Spanish and to enhance open and flexible learning environmentsen
dc.typejournal articleen
dspace.entity.typePublication
relation.isAuthorOfPublication26089f69-10a7-41c3-85b0-ca934e101c30
relation.isAuthorOfPublication.latestForDiscovery26089f69-10a7-41c3-85b0-ca934e101c30
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