Publicación: The digital divide in population at risk of social exclusion
Fecha
2021
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info:eu-repo/semantics/openAccess
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Sociedad Iberoamericana de Pedagogía Social
Resumen
La presencialidad en las distintas esferas de las relaciones sociales y profesionales de las TIC, ha dado paso a la necesidad de comunicación digital a través de las redes. En este sentido, cobra plena actualidad abordar la problemática relacionada con la brecha digital en poblaciones vulnerables. Esta carencia se pone de manifiesto no solo en la disposición de los recursos tecnológicos, sino también en las competencias asociadas a su uso y utilidad. Este estudio describe esta brecha en un grupo social especialmente vulnerable. Se expone la construcción y los datos de validación del instrumento de medida Valora 1001 diseñado por el grupo de expertos del Observatorio para la Inclusión Social de la Ciudad de León. Con la información recogida en una muestra de 1.125 personas en situación de vulnerabilidad social, los resultados pusieron de manifiesto la existencia de una importante brecha digital, tanto de acceso (disponibilidad de recursos tecnológicos y posibilidad de acceso a internet) como de uso (utilización para la búsqueda de empleo y trámites administrativos), comparados con los valores de referencia a nivel autonómico y estatal, situando a este grupo poblacional en situación de fractura social. La solución a esta profunda desigualdad conlleva la implantación de políticas activas que fomenten, no solo la adquisición de recursos e infraestructura, sino que motiven y formen a los ciudadanos en su uso y apropiación. Sería necesario que las administraciones competentes tomaran medidas específicas para atender a esta población, mediante la realización de talleres y cursos de formación en el manejo de estas herramientas tecnológicas. Se describen algunas de las que ha adoptado el Ayuntamiento de León basándose en los resultados alcanzados en este estudio.
Face-to-face interactions in the different spheres of social and personal relationships of the ICTs have been replaced by digital communication through networks. In this context addressing the problems linked with the digital divide in vulnerable populations can be relevant. This gap is shown not only in the access to technological devices, but also in the competences derived from their usage and usefulness. This study describes this divide in an especially vulnerable social group. The construction and the validity data of the measurement instrument Valora 1001, designed the expert group of the Social Inclusion Observatory of León City, are exposed. The information from a sample of 1.125 people in situation of social vulnerability was analysed. The results, when compared to the reference values at a regional and national level, showed the existence of a significant digital divide, placing this population group at risk of social exclusion dealing with access (availability of technological resources and access to the Internet) as much as usage (use for job search and administrative procedures). The solution to this deep social inequality demands the implementation of active policies that promote the acquisition of resources and infrastructures, but also which motivate and educate the citizens in their use and appropriation. It should be necessary for the involved administrations to take specific actions, by carrying out workshops and courses to train these technological tools. Some of the organized by Leon Council following the results of this study are described.
Face-to-face interactions in the different spheres of social and personal relationships of the ICTs have been replaced by digital communication through networks. In this context addressing the problems linked with the digital divide in vulnerable populations can be relevant. This gap is shown not only in the access to technological devices, but also in the competences derived from their usage and usefulness. This study describes this divide in an especially vulnerable social group. The construction and the validity data of the measurement instrument Valora 1001, designed the expert group of the Social Inclusion Observatory of León City, are exposed. The information from a sample of 1.125 people in situation of social vulnerability was analysed. The results, when compared to the reference values at a regional and national level, showed the existence of a significant digital divide, placing this population group at risk of social exclusion dealing with access (availability of technological resources and access to the Internet) as much as usage (use for job search and administrative procedures). The solution to this deep social inequality demands the implementation of active policies that promote the acquisition of resources and infrastructures, but also which motivate and educate the citizens in their use and appropriation. It should be necessary for the involved administrations to take specific actions, by carrying out workshops and courses to train these technological tools. Some of the organized by Leon Council following the results of this study are described.
Descripción
Categorías UNESCO
Palabras clave
Brecha digital de acceso, brecha digital de uso, e-inclusión, vulnerabilidad social, Access digital divide, usage digital divide, e-inclusion, social vulnerability
Citación
Centro
Facultad de Educación
Departamento
Métodos de Investigación y Diagnóstico en Educación I