Publicación: Automatic Generation of Entity-Oriented Summaries for Reputation Management
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Fecha
2020-04-01
Autores
Rodríguez Vidal, Javier
Verdejo, Julia
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Derechos de acceso
info:eu-repo/semantics/openAccess
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Editor
Springer
Resumen
Producing online reputation summaries for an entity (company, brand, etc.) is a focused summarization task with a distinctive feature: issues that may affect the reputation of the entity take priority in the summary. In this paper we (i) present a new test collection of manually created (abstractive and extractive) reputation reports which summarize tweet streams for 31 companies in the banking and automobile domains; (ii) propose a novel methodology to evaluate summaries in the context of online reputation monitoring, which profits from an analogy between reputation reports and the problem of diversity in search; and (iii) provide empirical evidence that producing reputation reports is different from a standard summarization problem, and incorporating priority signals is essential to address the task effectively.
Descripción
Categorías UNESCO
Palabras clave
Summarization, Search with diversity, Twitter, microblogs, Online Reputation Management
Citación
Centro
E.T.S. de Ingeniería Informática
Departamento
Lenguajes y Sistemas Informáticos