Publicación: Automatic Generation of Entity-Oriented Summaries for Reputation Management
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Fecha
2020-04-01
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Atribución-NoComercial-SinDerivadas 4.0 Internacional
info:eu-repo/semantics/openAccess
info:eu-repo/semantics/openAccess
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Springer
Resumen
Producing online reputation summaries for an entity (company, brand, etc.) is a focused summarization task with a distinctive feature: issues that may affect the reputation of the entity take priority in the summary. In this paper we (i) present a new test collection of manually created (abstractive and extractive) reputation reports which summarize tweet streams for 31 companies in the banking and automobile domains; (ii) propose a novel methodology to evaluate summaries in the context of online reputation monitoring, which profits from an analogy between reputation reports and the problem of diversity in search; and (iii) provide empirical evidence that producing reputation reports is different from a standard summarization problem, and incorporating priority signals is essential to address the task effectively.
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Categorías UNESCO
Palabras clave
Summarization, Search with diversity, Twitter, microblogs, Online Reputation Management
Citación
Centro
E.T.S. de Ingeniería Informática
Departamento
Lenguajes y Sistemas Informáticos