Publicación:
Experiencing designs and designing experiences: Emotions and theme parks from a symbolic interactionist perspective

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2020-06
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info:eu-repo/semantics/openAccess
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Elsevier
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Resumen
This paper aims to open a theoretical debate on the relationships between spatial design and emotional experiences in theme parks from a symbolic interactionist perspective. Whereas the interplay between emotions and space is fundamental to understanding the production and consumption of experiences at theme parks, this relationship has been insufficiently explored in theme park literature. The paper applies symbolic interactionism to comment on relevant topics in theme park literature such as atmosphere design, experience control, and visitors’ engagement. Against reductionist and determinist accounts of emotions, the paper emphasizes the indirect influence of atmospheres in visitors’ emotional responses, underscores the active role that guests play in the co-production of their own experiences, and stresses the significance of role-playing to understanding visitors’ engagement and immersion in the fantasies that theme parks manufacture for them. The paper also highlights the theoretical and empirical value of emotional narratives to better capture the mixed, complex, and situated experiences that visitors undergo vis à vis spatial designs at theme parks
Descripción
Categorías UNESCO
Palabras clave
Theme parks, Experience, Emotions, Space, Symbolic interactionism, Agency
Citación
Cabanas Díaz, Edgar (2020). Experiencing designs and designing experiences: Emotions and theme parks from a symbolic interactionist perspective. Journal of Destination Marketing & Management, 16, 100330. https://doi.org/10.1016/j.jdmm.2018.12.004
Centro
Facultades y escuelas::Facultad de Filosofía
Departamento
Filosofía
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Grupo de innovación
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Cátedra