Persona: Sevilla Sevilla, Claudia
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Sevilla Sevilla
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Claudia
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Publicación Progress in wireless technologies in hospitality and tourism(Emerald, 2019-11-21) Navío Marco, Julio; Ruiz Gómez, Luis Manuel; Sevilla Sevilla, ClaudiaPurpose This paper aims to critically review the progression of wireless technologies in tourism and hospitality since 2000. Wireless technologies are a set of information and communications technologies (ICTs) involving radio transmission (such as mobile or satellite technologies) that are extensively used in tourism and hospitality, but which have not yet been studied comprehensively. Design/methodology/approach This study is a mixed methods review combining a quantitative and qualitative approach and including a systematic review of the academic literature since 2000. Findings Contrary to the prevailing focus of study on mobile technologies, the authors open the field to other technologies (such as Zigbee or Bluetooth), and in a particular highlight, the large role played by satellite technology in tourism and how this is reflected in the literature. In literature reviews linking tourism and ICTs, the authors find that excluding some journals may leave out notable aspects for any systematic analysis. Moreover, the study highlights the importance of wireless technologies in a sensor-based convergence between the physical and digital worlds. Originality/value The contribution is mainly twofold: first, the authors develop the literature on tourism with a better understanding of the role played by these technologies in supporting tourism and hospitality, by updating sources and research work; second, the authors take a holistic, all-encompassing approach, providing a truly comprehensive view of the literature on tourism and ICTs, in which wireless technologies have always been approached with fragmented or limited scope, lacking a view in the round.Publicación Progress in information technology and tourism management: 30 years on and 20 years after the internet -Revisiting Buhalis & Law's landmark study about eTourism(Elsevier, 2018-12-01) Navío Marco, Julio::virtual::4230::600; Ruiz Gómez, Luis Manuel::virtual::4231::600; Sevilla Sevilla, Claudia::virtual::4232::600; Navío Marco, Julio; Ruiz Gómez, Luis Manuel; Sevilla Sevilla, Claudia; Navío Marco, Julio; Ruiz Gómez, Luis Manuel; Sevilla Sevilla, Claudia; Navío Marco, Julio; Ruiz Gómez, Luis Manuel; Sevilla Sevilla, Claudia“Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research” is reviewed in terms of its significance to academic literature linking Information and Communication Technologies (ICTs) and tourism. Ten years after its publication in 2008, we revisit this paper with a view to observing the main changes in eTourism over these years, analysing the strategic lines that are driving its evolution, and verifying the fulfilment of the tendencies anticipated by Buhalis and Law. Their diagnosis has been very accurate and, given the rapidity of the technological changes, it is appropriate to highlight the changes that this sector has experienced since then.Publicación Environment, tourism and satellite technology: Exploring fruitful interlinkages(Elsevier, 2020-07) Sevilla Sevilla, Claudia; Navío Marco, Julio; Ruiz Gómez, Luis ManuelHighlights The literature is rich in papers linking tourism, satellites and the environment. Satellite technology may find new applications in tourism areas. We identify areas where tourism affects or is affected by the environment. This fertile combination has not yet been reflected in tourism literature.Publicación Drones in Hospitality and Tourism: A literature review and research agenda(Emerald, 2023-05-15) Sevilla Sevilla, Claudia; Mendieta Aragón, Adrián; Ruiz Gómez, Luis ManuelDrones have become an important element within hospitality and tourism. The main objective of this study is to identify the corpus of knowledge and create a research agenda that establishes appropriate guidelines for future study of drone application in hospitality and tourism. This work has undertaken utilising a mixed methods approach that combines quantitative and qualitative research and includes a review of the literature related to the study of drone use in hospitality and tourism. The mixed methods review identified gaps in the research, potential areas of study to enhance the scientific literature, and potential uses of drones in tourism and hospitality for researchers, consumers, and industry professionals. This study makes an original contribution by establishing an integrated framework, which lead to a synthesis of the research corpus and provided a holistic conceptualisation of the relationship between tourism and drones. In addition, the research agenda proposed will help boost and consolidate this emerging field of research.