Persona: Sevilla Sevilla, Claudia
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Sevilla Sevilla
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Claudia
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Publicación Drones in Hospitality and Tourism: A literature review and research agenda(Emerald, 2023-05-15) Sevilla Sevilla, Claudia; Mendieta Aragón, Adrián; Ruiz Gómez, Luis ManuelDrones have become an important element within hospitality and tourism. The main objective of this study is to identify the corpus of knowledge and create a research agenda that establishes appropriate guidelines for future study of drone application in hospitality and tourism. This work has undertaken utilising a mixed methods approach that combines quantitative and qualitative research and includes a review of the literature related to the study of drone use in hospitality and tourism. The mixed methods review identified gaps in the research, potential areas of study to enhance the scientific literature, and potential uses of drones in tourism and hospitality for researchers, consumers, and industry professionals. This study makes an original contribution by establishing an integrated framework, which lead to a synthesis of the research corpus and provided a holistic conceptualisation of the relationship between tourism and drones. In addition, the research agenda proposed will help boost and consolidate this emerging field of research.