Progress in wireless technologies in hospitality and tourism

Navío Marco, Julio, Ruiz Gómez, Luis Manuel y Sevilla Sevilla, Claudia . (2019) Progress in wireless technologies in hospitality and tourism. Journal of Hospitality and Tourism Technology, Vol. 10 No. 4, pp. 587-599

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Título Progress in wireless technologies in hospitality and tourism
Autor(es) Navío Marco, Julio
Ruiz Gómez, Luis Manuel
Sevilla Sevilla, Claudia
Materia(s) Economía
Turismo
Abstract Purpose This paper aims to critically review the progression of wireless technologies in tourism and hospitality since 2000. Wireless technologies are a set of information and communications technologies (ICTs) involving radio transmission (such as mobile or satellite technologies) that are extensively used in tourism and hospitality, but which have not yet been studied comprehensively. Design/methodology/approach This study is a mixed methods review combining a quantitative and qualitative approach and including a systematic review of the academic literature since 2000. Findings Contrary to the prevailing focus of study on mobile technologies, the authors open the field to other technologies (such as Zigbee or Bluetooth), and in a particular highlight, the large role played by satellite technology in tourism and how this is reflected in the literature. In literature reviews linking tourism and ICTs, the authors find that excluding some journals may leave out notable aspects for any systematic analysis. Moreover, the study highlights the importance of wireless technologies in a sensor-based convergence between the physical and digital worlds. Originality/value The contribution is mainly twofold: first, the authors develop the literature on tourism with a better understanding of the role played by these technologies in supporting tourism and hospitality, by updating sources and research work; second, the authors take a holistic, all-encompassing approach, providing a truly comprehensive view of the literature on tourism and ICTs, in which wireless technologies have always been approached with fragmented or limited scope, lacking a view in the round.
Palabras clave Wireless technologies
Tourism
Hospitality
IoT
Mobile
Satellite
Editor(es) Emerald
Fecha 2019-11-21
Formato application/pdf
Identificador bibliuned:DptoOE-FECO-Articulos-Jnavio-0011
http://e-spacio.uned.es/fez/view/bibliuned:DptoOE-FECO-Articulos-Jnavio-0011
DOI - identifier https://doi.org/10.1108/JHTT-07-2018-0061
ISSN - identifier 1757-9880
Nombre de la revista Journal of Hospitality and Tourism Technology
Número de Volumen 10
Número de Issue 4
Página inicial 587
Página final 599
Publicado en la Revista Journal of Hospitality and Tourism Technology, Vol. 10 No. 4, pp. 587-599
Idioma eng
Versión de la publicación acceptedVersion
Tipo de recurso Article
Derechos de acceso y licencia http://creativecommons.org/licenses/by-nc-nd/4.0
info:eu-repo/semantics/openAccess
Tipo de acceso Acceso abierto
Notas adicionales This is an Accepted Manuscript of an article published by Emerald in "Journal of Hospitality and Tourism Technology, Vol. 10 No. 4, pp. 587-599", available at: https://doi.org/10.1108/JHTT-07-2018-0061
Notas adicionales Este es el manuscrito aceptado del artículo publicado por Emerald en "Journal of Hospitality and Tourism Technology, Vol. 10 No. 4, pp. 587-599", disponible en línea: https://doi.org/10.1108/JHTT-07-2018-0061

 
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