Automatic Generation of Entity-Oriented Summaries for Reputation Management

Rodríguez-Vidal, Javier, Carrillo de Albornoz, Jorge, Amigó, Enrique, Plaza, Laura, Gonzalo, Julio y Verdejo, Julia . (2020) Automatic Generation of Entity-Oriented Summaries for Reputation Management. Journal Of Ambient Intelligence And Humanized Computing. 11 (4): 1577-1591 (2020)

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Título Automatic Generation of Entity-Oriented Summaries for Reputation Management
Autor(es) Rodríguez-Vidal, Javier
Carrillo de Albornoz, Jorge
Amigó, Enrique
Plaza, Laura
Gonzalo, Julio
Verdejo, Julia
Materia(s) Informática
Abstract Producing online reputation summaries for an entity (company, brand, etc.) is a focused summarization task with a distinctive feature: issues that may affect the reputation of the entity take priority in the summary. In this paper we (i) present a new test collection of manually created (abstractive and extractive) reputation reports which summarize tweet streams for 31 companies in the banking and automobile domains; (ii) propose a novel methodology to evaluate summaries in the context of online reputation monitoring, which profits from an analogy between reputation reports and the problem of diversity in search; and (iii) provide empirical evidence that producing reputation reports is different from a standard summarization problem, and incorporating priority signals is essential to address the task effectively.
Palabras clave Summarization
Search with diversity
Twitter
microblogs
Online Reputation Management
Editor(es) Springer
Fecha 2020-04-01
Formato application/pdf
Identificador bibliuned:DptoLSI-ETSI-GPLNyRI-Jrodriguez-0002
http://e-spacio.uned.es/fez/view/bibliuned:DptoLSI-ETSI-GPLNyRI-Jrodriguez-0002
DOI - identifier https://doi.org/10.1007/s12652-019-01255-9
ISSN - identifier 1868-5137, 1868-5145
Nombre de la revista Journal of Ambient Intelligence and Humanized
Número de Volumen 11
Número de Issue 4
Página inicial 1577
Página final 1591
Publicado en la Revista Journal Of Ambient Intelligence And Humanized Computing. 11 (4): 1577-1591 (2020)
Idioma eng
Versión de la publicación acceptedVersion
Tipo de recurso Article
Derechos de acceso y licencia http://creativecommons.org/licenses/by-nc-nd/4.0
info:eu-repo/semantics/openAccess
Tipo de acceso Acceso abierto
Notas adicionales This is an Accepted Manuscript of an article published by Springer in "Journal Of Ambient Intelligence And Humanized Computing. 11 (4): 1577-1591 (2020)", available at: https://doi.org/10.1007/s12652-019-01255-9
Notas adicionales Este es el manuscrito aceptado del artículo publicado por Springer en "Journal Of Ambient Intelligence And Humanized Computing. 11 (4): 1577-1591 (2020)", disponible en línea: https://doi.org/10.1007/s12652-019-01255-9

 
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Creado: Fri, 26 Jan 2024, 21:03:05 CET